#texas #dallas #jobs #directhire #businesssystemsanalyst #businesssystems Dallas, TX Sr. Business Systems Analyst, Legal - COTS and SaaS Degree in Computer Science; 3+yrs senior application support experience; ITIL; ServiceNow; Direct Hire Negotiable Salary Position Overview: ✨ - Sr. Business Systems Analyst is also responsible for the architectural design and deployment of new Commercial Off-The-Shelf (COTS) and SaaS (Software As A Service) business systems, upgrading and extending the usefulness of existing business systems following industry best practices and principles of structured Information Technology Service Management. Key responsibilities:✨ • Work closely with business owners, subject matter experts and stakeholders to identify and evaluate systems and solutions • Serve as a primary technical analyst with the ability to plan and manage the full life-cycle of complex, multi-phase application integration and implementation projects • Use configuration-based tools, scripting, no-code development tools to produce business solutions • Participate in monthly server patch and reboot schedules to ensure 100% resiliency • Participate in rotational On-Call Qualifications:✨ • Bachelor’s degree required (Computer Science or equivalent preferred) • 3+ years of experience in a senior application support role • Prior experience in a law firm or other professional services firm preferred • Knowledge or familiarity with ITIL methodologies • Knowledge of agile methodology such as Sprints, Backlog management, etc. • Experience using ServiceNow Submit resume via: www.bkoutlooks.com ✨ https://www.instagram.com/p/CYHnooCJkAb/?utm_medium=tumblr