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New Jersey, June 28, 2022 – Pointel today announced that its Survey360 solution has been acknowledged as the most innovative technology in the form of the Gold Award at the 17th Contact Center World Awards. Pointel has been dedicated to delivering industry-altering solutions in the customer experience space and has offered numerous game-changing products over the…
Pointel Survey360 is a closed-loop feedback solution helps contact center agents to create and conduct surveys to obtain customer feedback and capture customer experience data effectively.
With pre-built surveys it is much easier and faster to gather customer feedback. Agents can analyse real-time reports identifying the strengths and areas to improve customer satisfaction.
Surveys are the most reliable method to get real feedback from your customers. Efficient collection and analyzing of this valuable data can indeed give you a jump-start against your competitors. Pointel Survey360 makes it all much easier. Now create and conduct surveys to obtain customer feedback and capture customer experience data. Want to try it out to see how it works?
Register for our Demo now: Pointel Survey360
