Understanding the Collision Repair Process: From Estimate to Finish
Accidents happen—whether it’s a small bump in a car park or something more serious. Once the initial shock wears off, one question usually follows: What now?
At Rosiez Collision Repairs, we know how stressful vehicle damage can be. That’s why we’ve created this step-by-step guide to help you understand the collision repair process—from the initial estimate to driving away in a car that looks good as new.
Step 1: The Initial Estimate
Once your vehicle arrives at our workshop—either dropped off or towed in—our expert team gets to work assessing the damage. This isn’t just about what’s visible on the surface. We dig deeper to identify any underlying issues that may affect your vehicle’s safety and performance.
We inspect the exterior and structural areas Take photos and documentation for insurance Provide you with a clear and transparent estimate
Pro Tip: Bring your insurance details with you to speed up the process.
Step 2: Insurance Approval & Authorisation
After the estimate is completed, we’ll work directly with your insurance company (if you’re making a claim). Our team at Rosiez has long-standing relationships with all major insurers, so we’ll handle the communication and paperwork for you.
We submit the repair quote on your behalf Liaise with the insurer to get quick approval Keep you informed every step of the way
Step 3: Disassembly & Damage Assessment
Once authorised, we begin carefully disassembling the affected areas. This stage often reveals hidden damage that wasn’t obvious in the initial inspection.
Additional issues? We’ll notify you and your insurer right away No surprises—just honest communication Only genuine parts and industry-approved techniques used
Step 4: Repairs & Panel Work
With the full scope of damage uncovered, our qualified technicians get to work restoring your vehicle’s structure and body. We use modern repair methods and tools to bring everything back to factory specs.
Structural alignment and chassis work Panel beating and part replacement Safety checks built into every stage
Step 5: Paint & Refinishing
Once the bodywork is complete, your vehicle moves to our specialist paint bay. Rosiez uses high-quality paint systems and colour-matching technology to achieve a flawless finish.
We match your vehicle’s exact colour Environmentally friendly paint products Final clear-coat ensures a factory-like shine
Step 6: Reassembly & Quality Check
After painting, your vehicle is carefully reassembled. But we don’t stop there. Every car that comes through Rosiez Collision Repairs undergoes a detailed quality control process.
We test lights, electronics, and safety systems All gaps and alignments are rechecked Final polish and interior clean included
Step 7: Pick-Up or Delivery
Once everything checks out, we’ll let you know your vehicle is ready. You can pick it up from our workshop, or in many cases, we can arrange delivery.
We walk you through the work done You leave with confidence—and a shiny, repaired car Lifetime guarantee on all repair work
Why Choose Rosiez for Collision Repairs?
We’re not just another panel shop—we’re a trusted name in Christchurch. Whether it’s a minor dent or major structural damage, you can rely on our expertise, customer care, and attention to detail.
Locally owned and operated Qualified, experienced technicians Trusted by all major insurers Transparent pricing and communication











