#com315

[craigengstrom]

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[craigengstrom]

This was shared by Andrew B., one of my students in Intercultural Communication. It shows some of the challenges of language.

[craigengstrom]

The most important thing in communication is to hear what isn't being said.

Peter Drucker

Submitted by COM 315 student Clare Spires (via email). Here is what she says:

I thought this quote went with what we talked about in class today (3.6.2014). I believe people focus more on how they are going to reply or what is going through their mind instead of actually focusing on what the person is saying, or isn't saying.  I fail to do this all of the time.  I believe to be effective in your communication you must truly listen. 

[thoughtsonsocialmedia-blog]

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