Had a 15 minute discussion with the store manager of my local Walmart today. I don't usually bother reporting anything, but today there were 2 ESA in carts and an off leash large white dog wandering around the store and I didn't feel safe with my SD.
Turns out their corporate HR forbids anyone but management from even ASKING IF A DOG IS A SERVICE DOG.
And then they just have to accept it if a person says yes unless the animal is reported as being aggressive.
Their company HR decided this and passed it down as company law without consulting the company legal department. The MANAGER did not know there was the follow up question of "what work does the animal perform?" That they are LEGALLY ALLOWED TO ASK.
Corporate is so scared of getting sued by some Karen and her aggressive purse dog, that have disregarded federal and state laws, limited the legal power of their employees to question and remove problem dogs, and happily endanger disabled people to avoid a court case that the ADA would help them get tossed out anyway.
Walmart corporate needs to step the fuck up and actually follow the federal laws regarding public access for service animals.
















