Dark Stores Can Be Profitable. GCC Is Where It Happens First.
Quick Commerce in the GCC Is Still Growing — But Profitability Is Now the Real Question
Quick commerce continues to expand across the GCC. Food delivery remains a strong growth engine, and rapid grocery delivery is accelerating even faster.
However, investor conversations are evolving. Growth alone is no longer the primary focus — profitability is. In many markets where dark store models have been tested, the results have been mixed at best.
The GCC may be an exception.
Urban density, consumer behaviour, and the structure of the regional retail market create conditions that make dark store profitability more achievable here than in many other regions where the model has struggled.
Quick Commerce Is Expanding Beyond Grocery
Food delivery platforms have played a key role in building the quick commerce sector across the GCC. While grocery was the original entry point, the fastest growth today is coming from quick retail, a category that is rapidly expanding.
Dark store networks are no longer limited to groceries. Increasingly, they are expanding into:
Health and wellness products
Prescription and OTC pharmacy
The value proposition is evolving from fast grocery delivery to something broader: everyday convenience delivered in under 30 minutes.
This shift is significant because it expands the addressable market. Platforms that can deliver groceries, medicines, and personal care items in a single order become more than a grocery service — they become a daily utility.
That drives three key economic advantages:
Stronger repeat behaviour
All of these improve unit economics.
Online Grocery Adoption Is Accelerating
Online grocery penetration is already meaningful across the GCC:
Online grocery accounts for 12% of grocery retail in the UAE
Around 5% in Saudi Arabia
Consumer preference for online grocery has increased 38% compared with 2024.
Impulse purchases are also rising as delivery times shorten. In 2026, 42% of users prefer quick delivery for impulse purchases, compared with 36% in 2024.
By 2030, quick grocery is expected to represent:
89% of online grocery transactions
Around 14% of total grocery retail across the UAE and Saudi Arabia.
When categories like health, beauty, and pharmacy are added, the total addressable market for quick retail expands significantly.
Three Types of Players Are Competing
The competitive landscape includes three distinct types of players, each entering quick commerce with different strengths.
Food delivery platforms are leveraging their large user bases to expand into retail.
Talabat holds one of the largest customer bases in the region and has built a strong retail aggregation layer alongside its food delivery marketplace.
Ninja has built a quick-commerce-native platform in Saudi Arabia, known for sub-30-minute delivery and deep SKU assortment. It was also among the first players in the Kingdom to deliver OTC pharmaceutical products from dark stores.
The partnership between Jahez and Noon is one of the more strategic developments in the market. Jahez brings strong food delivery penetration and customer loyalty in Saudi Arabia, while Noon contributes dark store infrastructure and retail marketplace capabilities.
Together, they cover a larger portion of the value chain than either could independently.
Traditional retailers entering quick commerce bring advantages that online-first companies often need years to build.
Carrefour has launched Carrefour Rapid, leveraging brand trust and established supply chains.
AlOthaim Markets operates Speedi, combining retail credibility with fast delivery.
Their challenge is balancing speed and reliability without compromising the trust and assortment that define their retail brands.
3. E-Commerce Marketplaces
Marketplace players are approaching quick commerce from a different angle.
Amazon and Noon already operate extensive retail ecosystems with deep product catalogs.
Their opportunity lies in converting that SKU depth into a high-speed, reliable quick commerce experience.
The Industry Is Converging on Dark Stores
Despite their different starting points, nearly all players are converging on the same operational model: dedicated dark store infrastructure.
This alignment is telling.
It suggests that, regardless of entry strategy, the industry increasingly sees dark stores as the most scalable fulfilment model for rapid delivery.
The Profitability Question
Globally, dark store economics have been challenging.
Many early operators expanded too aggressively, launched stores in low-density markets, and relied heavily on discounts to drive demand. These factors created the perception that dark stores cannot generate sustainable profits.
But that conclusion may be premature.
Dark store economics change significantly once a location surpasses around 1,000 orders per day.
Fixed costs are spread across more orders
Basket sizes typically increase
Inventory turnover improves
Fill rates become more efficient
Additional monetisation opportunities emerge, such as digital advertising and category expansion
Under mature operating conditions, GCC dark stores could potentially reach EBITDA margins of 5–6%.
Several structural factors make the GCC more favourable for quick commerce than many markets where dark stores have struggled.
High urban density in cities like Dubai, Riyadh, and Kuwait City improves last-mile delivery economics.
Strong consumer willingness to pay for convenience reduces reliance on heavy discounting.
The regional retail landscape still has room for high-frequency, small-basket purchasing behaviour, which aligns well with the quick commerce model.
Three clear trends are emerging.
First, quick commerce continues to grow.
Food delivery is expanding, and quick grocery is growing even faster.
Second, dark stores are becoming the dominant fulfilment model.
Despite different strategies, nearly all players are investing in dedicated dark store networks.
Third, profitability in the GCC appears achievable.
Market structure, consumer behaviour, and urban density create conditions that are more favourable than many markets that experimented with the model earlier.
The key question now is not whether dark stores in the GCC can become profitable.
It is which players will get there first.
