Jun 7, 2016
These two buttons look very similar in low light and are equally distant from the reading lamp. However, they do very different things. One calls for an attendant to drop what they’re doing and help you; the other turns on the lamp. If you want to turn on the lamp because it’s dark, it’s also too dark to see the difference between these buttons. I bet it causes a lot of people to make a description error and call an attendant unnecessarily. (Yesterday, I added myself to that list of people.)