Flip the 9-Box: What Servant Leaders See That Most Managers Miss
Picture the scene: it’s Q4 talent review time. The leadership team is gathered around a conference table — or a Zoom grid of tired faces — and someone pulls up the classic 3×3 nine-box grid. Names get written in boxes. Conversations happen in hushed tones. People get quietly labeled as “high potentials” or “low performers,” and most of them will never know exactly where they landed. It’s a…











