"At some point, everyone got complacent and let their guard down. We couldn't possibly fail --- even if we acted a little clumsily, it would all work out somehow in the end."
"In fact, the reason we were able to continue to succeed even when we made mistakes and were clumsy was because someone has supported us from below and made sure we could try again. We had forgotten that."
"The price for forgetting that was too great."









