Teaching is complex and cannot be reduced to discrete tasks that can be mastered one at a time. Teachers must "win their students' hearts while getting inside their students' heads". This winning of the hearts occurs through very personal interactions, one student at a time. Classroom management continues to be a serious concern for teachers and especially in urban and diverse learning environments.
Teachers who adopt a relationship-building approach to classroom management by focusing on developing the whole person are more likely to help students develop positive, socially-appropriate behaviors. The characteristics of effective teacher-student relationships are not related to the teacher's personality or whether the teacher is well liked by the students. Instead, the relationships are characterized by specific behaviors, strategies, and fundamental attitudes demonstrated by the teacher. This approach involves taking personal interest in students, establishing clear learning goals and modeling assertive, equitable, and positive behaviors.
For dealing with the most challenging of students, teachers can learn and apply strategies used in the field of counseling and psychotherapy, such as building empathy, admiring negative attitudes and behaviors, and leaving one's ego at the door. It seems particularly important to provide specific strategies for dealing with what can often be the problems that prevent us from persevering in the important work of helping students learn. In the area of classroom management, it is critical that teachers find ways of building relationships with all students, from the most motivated to the most difficult. To borrow the words of Rogers and Renard, “when we enter into understanding human needs and relationship-driven teaching, amazing things can happen".
Therefore, as a future educator to engage in successful intercultural interactions, I must and should maintain an effective approach to learning relationships and be aware of the ways schooling helps to reinforce social class differences. This will support to Burrhus Frederic Skinner’s Theory that states, “teachers seeking to implement a reinforcement system in their classroom should use strategies such as a "token economy" to reward students immediately for behaviors that they are reinforcing”.