Jan 28, 2024
Reorder Review
I’m on the phone with the specialty pharmacy making my first medication and supply reorder for my now at home Immunoglobulin Infusion Therapy. Here’s a little snippet of the conversation: Beleaguered employee answers my call and with absolutely no vim nor vigor starts with: Hello. Thank you for calling Accredo. This is Mel (sigh) how may I help you. Me – Hey Mel! (Totally masking that all I…
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