Dec 10, 2020
In any larger organisation, internal email chains can quickly get messy. Within just a few emails, you might end up with 20 or more people receiving an email when only a handful of them need to be aware of the information contained within. Outlook has a solution here, with the “Mentions” system. Within the body of an email, simply type an “@” symbol, followed by a person’s name. This will highlight their name just for them, automatically put them in the “To” section of the email (as opposed to “CC”), and the person will also receive a specific notification, indicating that they have been mentioned in the email.