#evil cable

[seanjohnite]

My experience with Charter

My first living situation in Madison already had their internet set up, and I think they used TDS, a local DSL provider in Madison. It wasn’t always super fast, but everyone extremely awful things to say about Charter. I eventually moved into a house who hadn’t set up their internet yet, so I decided to take charge and sign the house up. As I mentioned in an earlier post, I bought a compatible modem and router to avoid any stupid rental fees, and called/chatted with Charter about 5-6 times to get an idea of the promotions that they were running at the time.

I managed to get their monthly price down to $20/month with a $10 activation fee for 15 Mbps service (!), after chatting with a couple other people that were going to give me $30/month. I think the best way to get a good deal is the old standby HUCA (Hang Up Call Again). A year later, I was pleasantly surprised to find out that at the end of my $20/month promotion, a $30/month promotion kicked in.. I figured that someone had just signed my account up initially for both promotions and they just never took it off?

After two years, I went back up to the normal price, which was $55/month, I think, for 15 Mbps. I paid this for a little while until I just got sick of it. I called them up again and threatened to leave without actually planning on going through with it (it really is unfortunate that the only 10+ Mbps show in most places is the evil cable companies). 

It’s important to eventually get transferred to the “retention line,” as these operators are the ones who have access to promotions. I wangled another $40/month promotion out of them for 60 Mbps internet, and I’ve been sitting pretty with that ever since.