Feb 2, 2020
“We’ve landed 1 hour and 11 minutes early. You’re welcome... Thanks for flying with us. We love you. And your money.” Well, that’s something you don’t hear often from a flight captain. I’ve read about @southwestair in business books... How it’s such an efficient, profitable and a remarkable company. First time to try it and seems pretty accurate. Although having no numbered seats is not so cool from the customer’s point of view IMHO. #southwestairlines #funnycaptain #businesses #branding #marketing (at L.A.X International Airport) https://www.instagram.com/p/B8Do2XTg25U/?igshid=83kxtl44cnes