Today is my second morning shift. Since I'm not much of an early bird, it's harder for me to wake up than usual, but just thinking about meeting the morning shift students motivated me to get up early. Today's shift was very light. I was assigned to the kiosks, but I switched positions with a friend, so I got SSBD instead. I'm not sure if all morning shifts are this chill, but there wasn't a long queue of passengers lining up for bag drop like the ones I had worked at night.
However, there was one problem—there was a bit of congestion with the luggage. The conveyor belt didn't move as smoothly as we hoped due to the traffic ahead. Because of that, luggage started piling up from counter 520 all the way to 509. We had to manually lift each piece of luggage and place it onto the belt to clear the traffic at the end. Usually, this is the passengers' job, but since we had an issue with the conveyor belt, it became our responsibility.
Shone (a student assigned to SSBD) and I had to take turns manually placing the luggage onto the conveyor belt while also assisting the staff with carrying it. On top of that, the self-service kiosks at SSBD kept freezing on and off, so we had to call maintenance to help us fix the problem. Honestly, the shift could have been pretty relaxing if the machines hadn't given us so many problems with the luggage traffic.
After SSBD closed, I went to the gate to redirect passengers to their assigned queues and verify documents while waiting for pushback. However, since it took longer than expected for the staff to finish preparing, I could only watch from afar as the flight attendants completed their duties. Seeing them prepare the galleys reignited my motivation, and I hope that one day, I can stand in their place, fulfilling my dream of working in the skies.
More updates in 2 weeks! 💕
