Top Generative AI Use Cases in Supply Chain and Logistics
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Generative AI boosts efficiency and automation, while enhancing decision-making across supply chain and logistics operations. Companies employ AI for multiple aspects of the supply chain, including but not limited to, demand forecasting, optimizing inventory and route planning, warehouse automation, predictive maintenance, and assessing supply chain risk. Robust AI systems analyze operational data, identify breakdowns, improve delivery efficiency, and aid optimal use of resources. Generative AI provides advanced customer service automation, creates documentation on demand, and offers real-time supply chain tracking. All of these applications help companies lower costs, increase efficiency, and solidify their supply chain logistics.