Hrshl's thoughts on BWYA
Customers service
The interactions I've had with them always went well. Once the post did shit with my address and they were fine to send the package again for free since it wasn't me who wrote the address badly.
They have connections with some stores that will not only sell binders but also let you try them.
Shipping
The price is normal considering their shipping methods.
They do have their logo on the paper, but other than that it's discreet. You can tell them if having "BWYA" on the package causes a problem in the "note" section before validating your order.
They can send your package to your house or to a relay point.
Quality
I bought a binder when they were starting and a seam was a bit off. Other than that it was perfectly fine and held well (it's still holding, but it lost most of it's elasticity due to use and wash)
I now buy their trans tape and I don't have any complaints about it.
Price
I feel like their prices are in the normal range.
The binders are around 40€ and the gaffs around 30€.
Note: 10/10