I was there, man!
24 interviews were conducted to confirm the hypothesis. The questions consisted of four open-ended questions and one close-ended question about: struggles encountered in daily student life, whether or not they experienced problems pertaining to printing and photocopying, the measured difficulty of such problems, solutions they would provide if they had the capacity, and whether or not they are willing to avail of our proposed service.
The study found the following data mentioned by the respondents:
The CMU Market is the only common location in the extensive campus providing printing and photocopying services. The problem is that it is located far away from the college buildings.
There is a need for efficient and nearby printing and photocopying services, considering circumstances such as school documents requiring urgent printing, forgetfulness, and the availability of time.
It is beneficial if the service includes office supplies.
Some printing shops are more costly than others, and not all students own printers.
To conclude, the proposed service is appropriate for filling the gap in distance, availability, and efficiency for accessing printing and photocopying services needed by the target market.