Mar 14, 2014
CIO focus on internal collaboration up 17% compared to 4 years ago. Cloud focus more than doubles, mobility up 23%. (via IBM study confirms customer experience is #1 - Technorati IT)
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CIO focus on internal collaboration up 17% compared to 4 years ago. Cloud focus more than doubles, mobility up 23%. (via IBM study confirms customer experience is #1 - Technorati IT)
With consumers engaging more directly with businesses through mobile and social media, more than 60 percent of CIOs will focus more heavily on improving the customer experience and getting closer to customers, according to a new report released by IBM The CIO's New Boss: Customers (by ibmphoto24)