Oct 12, 2012
What Do Integrator-MSPs Do For Their Customers?
What are the key competencies when considering outsourcing, right-sourcing, integrating new technology or finding a service provider? In his latest report, Bob Tarzey, Analyst and Director at Quocirca, provides a checklist for mid-market organisations seeking to evaluate the latest breed of outsourcer – the integrator-MSP. From IT delivery, SLAs and measurement to scalability and vendor relationships, find out for yourself here what an integrator-MSP should do for its customers.