PMO Maturity Level
In which level of maturity your organization is?
(Source the PMI Project Management Body of Knowledge (PMBOK)
LEVEL 0: Chaotic — No evidence of documented processes or best practices LEVEL 1: Active — Documented processes carried out, but not formalized (ad hoc, with unpredictable results, and dependent on heroics) LEVEL 2: Efficient — Consistent discipline started (repeatable processes supported by materials and templates, but only in use in pockets) LEVEL 3: Responsive — Ubiquitous and measured (processes are applied consistently in the majority of situations and managed proactively) LEVEL 4: Business-Driven — Provides data and information to drive business decisions (used as the standard throughout the organization, provides metrics for continuous improvement)
Businesses need efficient processes. Obviously, the target for all companies must be Level 4, but the most difficult job is passing from Level 1 to Level 2. Usually, companies at that level, lack processes formalization, neglecting the use (of processes) as well as the process monitoring. Very few companies have allocated these topics among the directorial responsibilities of their executive managers.