How the best IVR technology in India improves customer experience
Knowlarity’s Personalized IVR system greets you by your name which creates a great impression on your callers. and The IVR predicts why your customers are calling based on their interaction history. Intelligently directs you to the right menu option. No need to navigate a complicated menu and waste your time.
Create IVR number system in regional languages with accents and dialects native to the callers’ geographic location and smart route them to local agents. With Knowlarity’s personalized IVR system (IVRS), your IVR addresses callers by their name and directs them to a suitable agent based on his call history, purchase history and location.
An instant calling widget, strategically placed on your website to help you get in touch with leads while they're looking you up. With Click To Call API Solution you can connect with leads, right away, to increase your conversion time. As soon a visitor submits his number we bridge a call between your agent and the visitor (Number registered in NDND are not dialed). These calls are free of cost to your potential customers.