Learn how to build a complete customer segmentation project using KNIME Analytics Platform. This practical tutorial explains how to group customers based on shared characteristics, apply K-Means clustering and analyse customer behaviour using meaningful business variables.
The video covers customer data preparation, missing-value handling, feature selection, data normalisation, cluster creation, visualisation and business interpretation. You will also learn how to identify customer groups such as loyal high-value customers, inactive customers, promotion-sensitive buyers and newly developing customers.
Topics covered:
Customer segmentation fundamentals
Clustering and K-Means basics
Preparing customer data in KNIME
Selecting and normalising variables
Grouping customers into meaningful clusters
Analysing spending, frequency, recency and engagement
Visualising and interpreting customer segments
Turning clustering results into business actions
This tutorial is suitable for students, beginners, business analysts and anyone interested in using low-code tools for practical data analysis.
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