#library technical assistant

[ucflibrary]

Careers at UCF – Library Technical Assistant I

Responsible for the operation of the Circulation Desk in the daytime hours. Serves as building supervisor on the weekends. Develops and exhibits excellent working knowledge of general Library policies and procedures. Communicates effectively with students, staff, faculty, and other Library patrons. Opens/closes the library as assigned.

Want to join an exciting and innovative academic library? UCF Libraries' John C. Hitt Library is looking for a Library Technical Assistant I.

Applications close on December 5. Don't miss out!

Minimum Qualifications: High School Diploma or Equivalent and 0+ years of relevant experience.

Preferred Qualifications:

Prefer High School Diploma or Equivalent and 2+ years of relevant experience.

Prefer candidate to have library circulation and academic library experience.

Ability to work well with others in a flexible team environment.

Work Schedule: Saturday 8:30 AM -7:15 PM, Sunday 11:30 AM-7:00 PM, Monday-Wednesday 11:00 AM-7:00 PM with flexibility. Schedule varies during summers, finals, intercessions, or other special events.

Expected Salary: $32,703

[ucflibrary]

LIBRARY TECHNICAL ASSISTANT II for the John C. Hitt Library LibTech Desk

Note: 2 positions will be hired from this posting.

Job Description:

Under supervision of the IT Manager, this position is responsible for independent operation of the public service desk on weekdays and weekends. The Library Technical Assistant II assists the IT Manager with the supervision and training of LibTech Student Assistants and provides support for library IT operations including but not limited to library classrooms, public PCs, and tech equipment checkout. Additional responsibilities for this position include:

Open and close Technology Service Desk.

Provide basic and intermediate technology assistance to patrons.

Coordinate scheduling for all Student Assistants working at LibTech desk.

Use Aleph ILS to process all material and requests.

Handle basic complaints and questions.

Inspect and maintain technology materials for damage and proper operation.

Provide expert level service and instruction on public scanners, microform scanners, and public printing.

Provide advance instruction and support on Microsoft Office and other library applications.

Initiate routine diagnostic to isolate causes of system failures and make minor repairs.

Inspect and provide repair solutions for loaner equipment.

Coordinate technology use in Library classrooms and meeting spaces.

Communicate equipment issues and supply requests to supervisor.

Coordinate technology support with IT staff for larger projects and public PC issues.

Assist with categorization and labeling of all LibTech Technology checkout items.

Update knowledge and job skills to the latest industry standards.

Log statistics for desk questions and duties performed.

Other duties as assigned.

Work Schedule:

Sunday - Thursday; 10:00 AM - 6:00 PM with flexibility

Expected Salary:

$36,841

Minimum Qualifications:

High School Diploma or Equivalent and 2+ years of relevant experience.

Preferred Qualifications:

Strong customer service background and skills.

Quick thinking and problem solving capabilities.

Ability to lead, supervise, and train students.

Solid technology background and desire to learn more.

Previous library experience a plus, but not a requirement.

Apply before 11:55pm EST on Thursday, November 19, 2020 at https://jobs.ucf.edu/en-us/job/499458/library-technical-assistant-ii

[ucflibrary]

Library Technical Assistant II for UCF Curriculum Materials Center

Job Description:

Under the direct supervision of the CMC Library Technical Supervisor, provides support for the general functions of the Curriculum Materials Center Library. Responsible for processing overdues, fines and billing, as well as inventorying and ordering of departmental supplies. Assist with library instruction sessions and training and supervision of student workers. Works scheduled hours at the public service desk circulating CMC Library materials. Responsible for facility when working on evenings & weekends. Interacts with patrons by giving general campus and library information. Assists with online catalog & databases, the use of various computers programs, and other library equipment. Develops and exhibits excellent working knowledge of library policies and procedures. Interprets policies and procedures to library patrons. Handles patron complaints and refers unresolved issues to the Library Technical Supervisor. Assists in keeping the library orderly and clean. Communicates with the Main Library Circulation staff and processes overdues, fines and book bills. Inventories and reorders departmental supplies. Assists with the CMC Reserves Collection.

Additional duties of this position include but are not limited to:

Assists with the training and supervision of all student workers.

Performs office functions such as word processing and other office operations. Assists with the preservation and repair of library materials.

Maintains social media platforms.

Authors and maintains subject specific bibliographies and LibGuides to help patrons and faculty locate CMC resources.

Facilitates and participates in library instruction sessions.

Searches publisher catalogs and makes recommendations for collection development and purchase.

Performs other duties as assigned.

Work Schedule:

Daily 8:00 AM - 5:00 PM; Minimum of one evening shift of 12:00 PM - 9:00 PM per week day; Minimum of one Saturday shift of 8:00 AM - 5:00 PM per month.

Expected Salary:

$36,841

Minimum Qualifications:

High School Diploma or Equivalent and 2+ years of relevant experience.

Preferred Qualifications:

Familiarity with PreK-12 curriculum materials

Enjoys reading children's and young adult literature

Detail oriented with good organizational skills

Capability to adapt in a fast-paced environment and remain levelheaded in stressful situations

Open-minded and creative

Able to work some evenings and some Saturdays

Leadership and independent decision making

Supervisory skills

Strong customer service and presentation skills

Comfortable with acquiring news skills in emerging technology

Strong written, social, and verbal communication skills

Ability to plan and conduct programming

Application is open until November 26, 2020: https://jobs.ucf.edu/en-us/job/499589#