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TipoftheDay
Deliver the best of both automation and human support.
When a conversation needs personal attention, seamlessly transfer it to a live agent with the complete chat history - ensuring faster resolution and a smooth customer experience.
Drive Leads on WhatsApp with Quick resolution by Karix
Learn more about how WhatsApp Business can be a #LeadBooster for your brand.
Boost your lead-gen process by sending product comparison videos, FAQ documents, spec sheets, and brochures over WhatsApp chat to help your customers in making informed buying decisions. Driving leads on WhatsApp just got easier with features like live agent assistance and one-touch information.
Click on https://bit.ly/2YqCfcV to learn more about how WhatsApp Business can be a #LeadBooster for your brand too.
Why Chatbot Live Agent is a blessing?
Chatbots and Virtual Assistants cannot answer all customer queries. Sometimes they struggle to understand the customer’s issue. In such a scenario, transferring the conversation to a human live agent in customer service chatbots is the best solution. But doing this in a seamless manner is of utmost importance. We show how Smartbots implemented this feature.
Multi-channel and easy-to-use customer service software.
Like every other software company, LiveAgent started off to solve a prominent issue, to fill in as a good ticketing system for a company. They say “we couldn’t find a help desk software with all the amenities, so we built our own.” With utmost satisfaction from the software, the decision to source it out to …
