Where to Sell Your Handmade Work: Online vs. In-Person
Now that you’ve priced your work, built your brand, and have a body of work, the next step is deciding where to sell your creations. Whether you're looking to reach a wider audience or engage more directly with customers, the options can be overwhelming. There are several online platforms and in-person opportunities, each with its own benefits and challenges. Here’s a breakdown of the pros and cons of some of the options to help guide your decision.
Case Study: awgpottery!
I haven't sold much online yet, but I do have an Instagram where I occasionally get requests and inquiries. It's been a great tool for connecting with potential buyers and showcasing my work in a more personal, engaging way. Over time, I've been learning how to use social media for sales, and I think it's a great platform for sharing both finished pieces and behind-the-scenes content to build a following.
One of my more successful experiences with selling was having my work featured in a local gallery back in high school (looking back, crazy I was 17 for all of this!). While the gallery took a 50% commission, I managed to sell all of the pieces I was showing!! What was even more valuable than the sales, however, was the exposure and credibility I gained. Having my pieces displayed in a professional space helped me establish my reputation within the art community, and earned me a scholarship to a local art college! (spoiler alert: I did not go to art school, but still, it was cool)
My silly little gallery setup from oh-so-many years ago!
Online Platforms
Anyways, back to the post! Selling online offers the ability to reach a global audience and generate passive sales. However, it comes with challenges such as platform fees, the need for strong photography, and marketing efforts. Here’s a look at some of the most common online platforms for selling handmade goods.
Etsy
Pros:
Etsy has a built-in audience specifically looking for handmade and unique items.
Easy to set up with tools for inventory management and shipping.
Handles payment processing for you, streamlining transactions.
Cons:
Etsy charges listing and transaction fees, which can add up quickly.
The platform is crowded, meaning your work can get lost in search results unless you actively market it and use good keywords.
Etsy has recently been flooded with drop-shippers and has been losing it's prestige (in my opinion).
Best For: Artists who want to tap into an established market but are okay with paying fees and putting in extra effort to get noticed.
Pros:
Instagram is a highly visual platform perfect for showcasing your handmade work.
Direct engagement with customers through DMs and comments builds a loyal following.
You can post photos, behind-the-scenes content, and customer testimonials, making it easy to create an engaging brand presence. There are as many ways to use Instagram as there are artists!
Cons:
While Instagram is free to use, it doesn’t have a built-in e-commerce system unless you set up Instagram Shopping.
Requires consistent posting and engagement, which can be time-consuming and tiring.
Best For: Artists who want to grow their brand, interact directly with their audience, and build a community around their work.
Personal Website (Shopify, Squarespace, etc.)
Pros:
A personal website offers full control over branding, design, and the user experience.
You aren’t competing with other artists on the same platform, which makes your work the primary focus.
You can integrate a blog, showcase your portfolio, and even add a mailing list to build your customer base.
Cons:
Traffic doesn’t come automatically; you need to invest in SEO, marketing, and ads to drive potential buyers to your site.
Website hosting services like Shopify or Squarespace come with monthly fees, in addition to payment processing costs.
Best For: More experienced artists who want to establish a professional online store and take full ownership of their brand.
In-Person Sales
While online sales are convenient, in-person sales offer the unique opportunity to connect directly with customers, build relationships, and get immediate feedback. In-person selling can often lead to higher price points because customers can touch, feel, and see the quality of your work in person. However, it also requires more time and effort for setup, travel, and networking.
Markets (Craft Fairs, Art Shows, Farmers Markets)
Pros:
Direct interaction with customers allows for immediate sales and feedback.
Customers can see and feel your work, which can create a stronger connection and justify higher prices.
You have the chance to engage with a variety of people, increasing your exposure.
You can meet other artists!
Cons:
There are usually booth fees, travel costs, and setup expenses.
Foot traffic is unpredictable, and depending on the market, sales may vary and you may be competing with artists whose work is similar to yours.
Requires time and effort to manage stock and engage with customers in person.
Best For: Artists who enjoy meeting customers and want to make immediate sales.
Galleries
Pros:
Galleries provide a platform for selling high-end artwork at a higher price point.
Your work will be curated, which can boost its prestige and increase its perceived value.
You don’t have to handle individual sales—galleries manage the process for you.
Cons:
Galleries often take a 40-50% commission on sales, which reduces your earnings.
Getting accepted into a gallery requires networking and a strong portfolio.
Galleries do not offer the same consistent exposure as other sales channels.
Best For: Artists with fine art or unique pieces who are looking to establish themselves in the art world and sell at a premium price.
Pop-Ups
Pros:
Pop-up events are temporary, flexible, and often part of larger happenings, giving you access to a wide variety of potential customers.
You can collaborate with other businesses or artists, creating exciting opportunities for cross-promotion.
Events can generate buzz and drive traffic to your website or social media accounts.
Cons:
Requires time and energy to organize, market, and participate in events.
Success depends on foot traffic, which can be unpredictable.
There are usually fees involved for space rental and promotion.
Best For: Artists looking for flexibility and exposure in short bursts, as well as those who want to create excitement around their brand.
Wrapping It Up
Selling your handmade work involves figuring out where your target audience is and what kind of sales experience you want to provide. Whether you choose to sell online through platforms like Etsy, Instagram, or your own website, or prefer the personal touch of in-person sales at markets, galleries, or pop-ups, it’s essential to understand the benefits and drawbacks of each option. The best strategy for you might involve a combination of these sales methods, allowing you to reach both local and global buyers while building a strong, recognizable brand.
What’s been your experience with selling your work online or in person? Let’s talk about it in the comments! :) <3












