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● Macht die Füße sommerfein ;) ●
● Macht die Füße sommerfein ;) ●
„Foot Nourishing Cream“/-417 100ml/18,-(minus417.com) “-417”, 2003 am Toten Meer gegründet, mit dem Ziel, Pflegeprodukte mit einer einzigartigen Zusammensetzung aus Vitamin-Mineralkomplex, feuchtigkeitsbalancierenden Mineralien aus dem Toten und Pflanzenextrakte zu kreieren, die durch ihren einzigartigen Duft und ihre Pflegekomponenten Körper und Seele in harmonische Balance bringen UND…
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On hard-selling.
Let me begin by saying: STOP FUCKING DOING THAT, RETAIL EMPLOYEES.
It’s truly one of, if not the most immoral and unethical tactic in customer retail. You are essentially pressuring and guilt-tripping your potential customer into consuming whatever product you are trying to sell. Speaking as a customer, it not only makes me feel bad afterwards, but more importantly, leaves a bad taste in my mouth about your shop.
I only say this because I’ve been suay enough to experience hard-selling TWICE in one day.
The first was when I was redeeming my free facial at the Marine Parade branch of Sophia Brow House where I did my brows (post regarding the experience soon after I get them retouched). The lady doing my facial first recommended that I purchase an essence to apply on my face to get a better result. When she quoted that it was a motherfucking $48, I rejected her, only for her to offer me another oil priced at $28. At this point she was halfway through my facial and after having factored in the fact that she was cheena (yes, I’m drawing conclusions based on stereotypes and assumptions - so sue me) and the reviews I’d read about bad customer service when the customer rejects a hard sell, I agreed to purchase the $28 TEA TREE OIL (only a couple drops and ridiculously overpriced at $28) in hopes that she wouldn’t fuck up the rest of my facial. Thereafter as the facial was coming to an end, she started going on about their facial package which was $880 for 10 sessions. Seriously? That’s $88 a session and I know places that offer the same, if not better quality services for much cheaper. I rejected her, saying that I didn’t have the money for it (which was true) and that I would reconsider when I came back for my touch-up. She then told me I could pay a $100 deposit first.
… 😓
Did I mention all the guilt-triply comments she made about how my face had a ton of problem areas and that I should take care of my face etc etc etc?
In the end, I think she finally got the hint that there was no way I had the money to pay for the package and I left the place with $28 less in my wallet and a horrible impression of the shop.
That was sadly not the end of my hard-selling experience for the day though.
As I was heading to 研水社 to buy milk tea, I gave in and took the free samples of moisturizer a lady from minus 417 was handing out. Immediately after, she told me to open my palm and proceeded to pour a heaping teaspoon of sea salt in my hands. I gotta admit, it’s pretty clever: harangue a potential customer such that they’re so in shock they just comply with whatever you ask. I was then dragged into their shop where I was explained the benefits of sea salt how I should take care of my skin etc and also, showered with one too many compliments that just made my eyes roll. Don’t get me wrong, I’m sure the product works great and I am genuinely interested in getting it, but as you would have know, I didn’t have enough money. I tried to tell her I would come back in the evening to buy it and she proceeded to scrunch her face up and tell me that the offer was for (surprise, surprise) TODAY only. What utter bullshit. Her manager then stepped in and proceeded to give me a 20 minute lecture of basically the same thing, but more informative and also more guilt-tripping. When after nearly 30 minutes in their shop, it became clear that I was unable to afford anything (“oh it’s okay, we accept cards”) they let me walk out on the promise that I would bring my mother back in the evening to buy their products (which I ended up not doing, but not purposefully).
The point is, the fucking annoying part about these retail employees are that Y’ALL CAN’T TAKE NO FOR AN ANSWER. WHY? You think pressuring me further is gonna make me want to buy from you even more? No. It’s just gonna make me want to write bad reviews on you guys to warn others to stay the fuck away from you.
