What is CaseTrust and how did we get it?
Around since 1999, CaseTrust is an accreditation scheme to award businesses such as Mister Mobile for their commitment towards providing fair and quality service to their customers. Businesses who receive this award are a cut above their competitors. From their website:
CaseTrust is the accreditation arm of the Consumers Association of Singapore (CASE), and is Singapore’s de facto standard for companies who wish to demonstrate their commitment to fair trading and transparency to consumers. (Source — CaseTrust )
Consumers can easily differentiate an accredited business by looking out for the CaseTrust logo displayed alongside their brand.
As of October 2018, we are one of the only 2 businesses in the entire mobile phone industry in Singapore to receive this accreditation. The only other business with such esteemed accreditation is none other than “Ndroid Pte Ltd under the brand name of iRepair “. Why are not more businesses are receiving this award? The more crucial reasons are because achieving this accreditation requires a lot of dedication towards quality service. There are also stringent application and assessment processes that took us more than 6 months. We also require consistency across the whole company to achieve excellent service for every single customer.
At Mister Mobile, we take pride in our mission to provide reliable service to all of our customers — such a demanding attitude is nothing short of the standards a CaseTrust-accredited company must set. We are proud to showcase such tangible recognition to all of our customers. It differentiates us greatly from everyone else in the industry.
Read full here: https://www.mistermobile.com.sg/mister-mobile-casetrust/