violence against healthcare workers is a nationwide crisis. they've all riffed off that line a thousand times, and pretty much every staff member in the pitt has been assaulted by an unruly, unhappy, or unstable patient. even him. jack's just been dreading the day that it's natalie's turn. it comes and he's a thousand times less collected about it than even he anticipated being. jack always protects the nurses, PAs, staff members, transport team, and ducklings, he always puts himself in between them and the danger. he's not quick enough this time, though, can't get to south 16 with enough haste. instead, jack hears about it from donnie. he finds her bloodied and drops to a knee, hands holding her jaw. thumbs press her cheek bones, inspecting for facial fractures. ❝ which patient was it, nat? tell me.━donnie, get ahmaud. ❞ he's insistent on security. examines her neck, her eyes. his eyes, though, have darkened with a protective glaze.