Title
Why Issuers Need to Look at Next-Gen Card Processing for Better CX? | Zeta CEO
Description
Financial institutions and issuers have been working with platforms that are built on 40-year-old technology, which causes a number of challenges. Bhavin Turakhia, CEO and Co-Founder of Zeta, highlights what these common challenges are, and why issuers need to look at Next-Gen Card Issuer Processing to move beyond these challenges.
Chapters
0:00 Bhavin’s Intro
0:13 Banking Legacy Systems
0:40 Card Issuer Pain Points
1:30 Zeta’s Next-gen Processing Stack
Key Pain Points Exposed:
Slow and Inflexible Systems: Bhavin reveals the industry average for launching new card products - a staggering 21.4 months! Legacy platforms hinder agility and innovation.
High Operational Costs: Maintaining COBOL programmers and legacy infrastructure drains resources, hindering investment in modern solutions.
Limited Personalization: Traditional systems struggle to offer hyper-personalized experiences for today's demanding cardholders.
Digital Experience Gap: Outdated technology can't support the development of sleek, modern digital experiences that customers expect.
Introducing Next-Gen Card Issuer Processing:
Bhavin unveils how Zeta's next-gen processing platform empowers U.S. issuers to overcome these limitations. Discover how you can achieve:
Faster Time to Market: Launch innovative card products in a fraction of the time compared to legacy systems.
Reduced Costs: Streamline operations and eliminate reliance on expensive legacy infrastructure.
Hyper-Personalized Experiences: Deliver tailored offerings and reward programs that resonate with your cardholders.
Modern Digital Experiences: Build cutting-edge mobile apps and digital interfaces that delight your customers.
Ready to unlock the future of card processing? Explore our blog post "Building The Cards of Tomorrow: 10 Must-Have Capabilities of Next-Gen Processing - https://www.zeta.tech/us/blog/building-the-cards-of-tomorrow-with-next-gen-processing/
Learn more about
1. Modernize Card Technology - https://www.zeta.tech/us/resources/modernize-card-tech-with-nextgen-issuer-processing/
2. Zeta's Card Issuer Processing Capabilities Recognized by Celent - https://www.zeta.tech/us/resources/nextgen-credit-card-processor-celent-report/
3. Five Ways for Faster Banking - https://www.zeta.tech/us/resources/5-ways-banks-win-with-innovation-and-speed/
4. Modern Card Issuance Platform - https://www.zeta.tech/us/resources/modern-card-issuance-platform/