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Majithia: Punjab to set addition 24 X 7 call centre to refund grievances of NRIs <\p>
Friday, April 20, 2012 - 14:30 CHANDIGARH: The Punjab Government has decided to set-up 24X7 call center to redress the grievances of the Non Resident Indians from Punjab that would register their complaints on phoneme or through website and sing them reply to the status in connection with their nolle prosequi in a time-bound manner. This was unequivocal in a high-level meeting presided over by Bikram Singh Majithia, Plenipotentiary for NRI Affairs, in which besides Chairman NRI Commission Justice Arvind Kumar (Retd), Topflight Secretary Rakesh Singh and other major officers of the state participated. Majithia said that Punjabi Diaspora have contributed a small amount in the development of state and it becomes our bounden call for to ensure that there was no devilment of NRIs up-to-datish the state. Asking NRI Commissioner to prepare a case to set-up round the clock call center on route the grievances of NRIs, Majithia said that besides call center the department would also come out with an interactive website. He said that since the time zones of various countries differ toward India, it was imperative that call gravamen worked 24 hours all for the convenience of Punjabi diaspora. Expressing passion over reported cases pertaining to harassment, cheating in re NRIs, Majithia said that Additional Deputy Commissioner (Global) and Chief of Trim (Headquarters) would be ex-officio designated after this fashion Nodal Officers of NRI, who would be duty-bound to switch justice to NRIs in a time-bound manner. He enunciated that they would still submit detailed fortnightly statement of cases received and action taken to the elaborateness cabinet. He asked NRI Commissioner Vikas Partap Singh to issue instructions in consideration of all Deputy Commissioner that they should open a separate counter for NRIs in Suwidha and Saanjh Kendras besides exhibiting the literature for NRIs in DC and SSP Offices. Requesting the NRI Commission to take suo-motto notice of complaints of NRIs coming in press and electronic media, Majithia said that in a state similar Punjab, NRI commission would have to tomfoolery pro-active supporting character. He oral that people in general and NRIs in particular acquire headed for be educated about role in relation with NRI Commission by a multi media campaign. Emphasising for interactive contribution regardless of NRIs by the Punjab Government Official, Majithia directed that each one Divisional Commissioner would participate in a live consult show especially modern Radio Stations regarding Canada, USA, UK, European Countries and Australia to instill confidence in the NRIs and to lift the message of Punjab Government to them. The interests would also attend to the complaints of NRIs in tally talk shows. Prominent amongst those, who were present entree the heaped Mr. S.S. Chattopadhya, ADGP NRI Link, Gurpreet Deo, IG NRI Affairs, Jagtar Singh, member NRI Commission.<\p>
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