Nov 9, 2015
Using behavioural insights to manage demand for public services
Using behavioural insights to manage demand for public services
This is about an award-winning project carried out by the Housing team at the London Borough of Ealing, supported by With The Grain(that’s me). We think we achieved a 70% reduction in the number of families being placed in temporary accommodation by the Council, and the main principles are now being scaled into the Council’s ‘business as usual’ approach. We think it has the potential to save…
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