Apr 19, 2019
A foundation understanding of Channel of CRM, CRM web user interface. Learn about BP roles and relationships, Organizational data determination.
This course gives an overview of SAP CRM and its role in strengthening customer relationships. The objectives of this course are campaign creation, processes for creating mail, lead, quotations, etc performing service tasks using CRM service applications and so on. The focus of this course is to develop the business software requirements for organizations of any size.