The Wireframe.
Following on from my last post, we worked on creating our first wireframe using Adobe XD. This version lacks any attention to the user interface that would make the appearance of the final product so user friendly.This is due to the use of assets that make prototyping in this manor so efficient. A detailed breakdown of key features such and ride request and rider journey map will be found in an extensive document showing the entirety of our UX development. These involved numerous iterations and rounds of user feedback.
Throughout this process we actively user tested isolated elements and received feedback our biggest takeaways being that first contact of rider to driver and trip details should be off equal importance when confirming a ride. Our solution being a trip description or message/statement intent which would be displayed at the view profile stage of organising a trip and be sent as an automatic icebreaker message. With the help of this feedback we came to the conclusion certain functions should be more dynamic e.g selecting and communicating pick up and drop off locations and selecting destination (Due to conditions this could change last minute)
My personal take on preliminary user experience testing is that the platform takes care of the hard stuff; Connecting a user with a complete stranger, choosing a location and time. Bearing in mind that given the duration of this project we hope to create a minimum viable product, it is reasonable to assume the finer logistics of a journey can be organised between rider and driver.