#process structural integrity

[procurement-insights]

In 1998 and 2008, we asked the right question and got the right result. In 2011 and 2026, nobody asked it — and 92% of CIOs and CFOs are paying the price of uncertainty. The answer has been in the archive for 28 years.

1998 & 2008: Success. 2011 & 2026: The 92% Problem. What Went Wrong?

[procurement-insights]

A Cisco EVP had a phrase he returned to again and again during Cisco's transformation years. His name was Rick Justice. His phrase was SMOP. It has never been more relevant than it is today.

What AI Governance Needs Is More SMOP

[procurement-insights]

"No other organization in the procurement and AI advisory space can provide what the Procurement Insights archive and Hansen Models™ deliver: 43 years of documented, independent, zero-vendor-sponsored evidence across every technology era. This is not commentary. This is the record."

Governance Doesn't Create Outcomes. It Never Has. Here's What Does.

[procurement-insights]

It doesn't matter how great the conductor is if the musicians don't know how to play their instruments.

Stop Buying New Tech to Patch a Broken Foundation — But First, How Do You Know It's Broken?

[procurement-insights]

"Don't confuse governance with process integrity." — Jon Hansen, Hansen Models™

AI Doesn't Break Broken Processes. It Perfects Them.

[procurement-insights]

Do you want to change without choice or evolve without having to change?

The Hansen Fit Score™ — What It Does, Who It's For, and Why It Matters Now