Oct 18, 2024
What is proactive IT support, and how does it differ from reactive support? In proactive IT support, experts prevent potential tech issues through continuous monitoring, software updates, and security patches, while reactive IT support addresses issues only when they happen. Learn how both approaches work together to improve your company's IT health, reduce downtime, and create a more resilient infrastructure. Find out why proactive support is becoming essential in modern IT strategies, but also why reactive solutions still have a role in troubleshooting emergencies.