Responsible Manufacturing: What We’ve Achieved This Year
Every year, we ask ourselves one uncomfortable question: Are we doing enough?
Not just enough to grow. Not just enough to stay profitable. But enough to produce food responsibly—for people, for the environment, and for the future.
At Amel International Services Limited here in Nigeria, our manufacturing arm is the engine behind every sachet of Amel Susan custard, corn flour, and cocoa drink that ends up on kitchen shelves across the country—and beyond. But we’ve always believed that how we make something matters just as much as what we make.
So this past year, we decided to push harder. To examine our processes more critically. To ask tough questions about waste, energy use, safety, and sourcing. And while we’re not perfect (yet), we’ve taken some meaningful steps toward being the kind of manufacturer we’re proud to run.
Here’s a behind-the-scenes look at what we’ve achieved—and what we’re still learning—as we walk the path of responsible manufacturing.
Cleaner Inputs, Smarter Sourcing
Let’s start with the basics: ingredients.
For years, we’ve relied on a mix of local and imported inputs to formulate our products. But over the last 12 months, we’ve deliberately increased our use of Nigerian-grown maize and cocoa. Why? Because local sourcing isn’t just patriotic—it’s practical and sustainable.
We’ve partnered with smallholder co-ops in Benue, Kaduna, and Cross River states to source more of our core grains. We’re not just buying crops—we’re working alongside farmers to improve yield quality, provide fair pricing, and reduce post-harvest losses.
And for flavoring agents and thickeners, we’ve begun phasing out non-degradable additives in favor of cleaner, food-grade alternatives that meet both NAFDAC and international safety standards.
Is it more expensive? Sometimes. But cleaner inputs build trust. And trust is priceless.
Energy Efficiency: Big and Small Wins
In our production facility, energy use is one of our largest operational costs—and, quite frankly, one of our largest environmental footprints.
This year, we retrofitted key parts of our mixing and packaging line with variable frequency drives (VFDs). That may sound technical, but in plain terms, it means our motors now adjust their speed based on real-time demand—reducing energy spikes and saving up to 18% in monthly electricity use on those machines.
We also introduced LED lighting throughout the plant, and we’ve begun phasing out our diesel generators in favor of a hybrid energy model that combines grid power with solar panels (a work in progress, but already showing promise).
Some of these changes seem small. But over time, they stack up. Less energy burned means fewer emissions and lower operating costs—both good things in a country where power is both precious and unpredictable.
Reducing Plastic, One Bag at a Time
Packaging waste is one of the trickiest issues in FMCG.
We can’t eliminate plastic altogether—not yet. It protects our products from moisture, preserves shelf life, and ensures food safety. But we can use smarter plastics—and less of them.
This year, we transitioned our sachet material to a lighter-gauge polyethylene that maintains durability while reducing weight by 12%. That doesn’t sound like much, but across hundreds of thousands of sachets, it adds up to a significant reduction in plastic usage.
We’ve also begun trialing biodegradable outer bags for bulk orders, especially for institutional buyers and export shipments. It’s not perfect—and not all suppliers are ready for the shift—but we’re inching closer.
Worker Safety: Quietly Essential
Responsible manufacturing isn’t just about the environment. It’s also about people.
Inside our facility, we’ve upgraded our air filtration systems in high-powder zones (like where we bag corn flour and custard), reducing airborne particles and improving working conditions.
We also conducted a full safety audit in Q2, retrained our production staff on emergency procedures, and introduced a rotating “wellness hour” once a week where employees can attend optional health talks, stretch sessions, or just step away from the floor for mental decompression.
None of this makes it into the marketing brochure. But it makes a difference. A healthier, safer team is a stronger, more committed team.
One of the realities of food manufacturing is that you will always have some form of waste—broken packs, overblown batches, or off-spec ingredients.
What matters is what you do with it.
We’ve partnered with local livestock farms to channel rejected maize flour and non-dairy custard remnants into animal feed. What used to be discarded is now repurposed—turning waste into value.
We’ve also begun separating our paper and plastic waste more carefully at the plant level. It’s a small act of discipline, but it keeps us accountable—and makes recycling more viable for our third-party waste handlers.
This November, Amel International Services Limited will be attending the 2025 Go Global Awards in London, hosted by the International Trade Council. We’re honored to be nominated among so many forward-thinking companies.
But for us, the real honor is in being part of a global conversation—one that recognizes that profit doesn’t have to come at the expense of people or the planet.
The Go Global Awards aren’t just about applause. They’re about ideas. Conscience. Collaboration. And creating businesses that endure, not just for this quarter—but for the next generation.
There’s still work to do.
We want to move further into solar energy. We’re exploring reusable bulk packaging options for certain products. We’re aiming to get ISO 14001-certified in the next 18 months—a formal recognition of our environmental management practices.
But for now, we’re proud of what we’ve built. Not just the custard and cocoa. But the process behind it. The choices we’ve made, quietly, day after day, to run a more responsible business.
Manufacturing is the backbone of our company. But responsibility is its spine.
Because anyone can make a product. The real question is: Can you make it well? Can you make it cleanly? Can you make it without cutting corners?
At Amel International Services Limited, our answer is yes—and always getting better.