Last week the lovely Ladies (and gentlemen) That UX hosted a studio crawl around Grand Rapids . Elevator Up was happy to be the first stop, at 7:50AM, at which time we were indeed crawling into the studio.
As a part of the studio tour, we walked through of a project done here at Elevator Up. We chose Baker Book Store as a prime example of work we’re passionate about doing. Key artifacts built together by the Elevator Up and Baker team were hung to tell the story of our process. Everything from user personas to in-store workflows and wireframes to designs. We gave a rapid presentation on the project and left time at the end for people to take a closer look. We also encouraged attendees to write their questions on sticky notes to be answered back.
Now, reporting back on those questions: asked and answered.
Plans to test prototype
As it can happen—sometimes things don’t get to be done at the level you want. We would normally set up the wireframes in InVision and get a few people from our core audience to run a few tasks but alas we took a simpler route. We did some visual testing by doing walk throughs of the wires with a few key people throughout the project.
Will there be a mobile version?
Yes! All our projects include responsive design. We did wires for tablet and mobile views but didn’t throw them on the wall. This is good feedback—we should’ve put them up! After we have some initial design concepts we prefer to “design in browser” which means the designer and front end developer will look at the site in a browser and make decisions on how to handle different sizes and situations that come to life.
Was the retail store flow map made from observations or perceived experiences through users?
Observations. We spent (and continue to spend) a LOT of time with our external team members (the client) at their physical store. This gives us first hand experience at how things work currently, and how we can introduce positive change to those processes.
Possibility to import favorites/saved from Amazon or other 3rd parties?
This is a neat idea. It’s not scoped for Phase 1 of our project, but we’re certainly building a decent list of features for future phases. Watching site analytics and recorded user sessions will guide us to features that users don’t even know they want yet. This may be one!
Thanks to all that joined in on the crawl, it was a pleasure having fresh faces in the studio and crawling with you all after! And as always a big thanks to LTUX for including EU on the tour and all you do for our community.