8 Things They Don’t Teach in Superintendent and Principal School - Part 2
(Second of a 4-part series)
The comprehensive role of superintendent requires a skill set that includes many things anyone would expect of an educational leader. The ability to communicate well with different constituencies and the ability to establish a vision for the future of a district are two of the most basic responsibilities of anyone who serves in a central office leadership position. Striking the proper balance between transparency and confidentiality in decision-making, while less apparent to those who have never served in the position, is no less important for those who succeed as a chief school administrator.
The career arc of anyone who becomes a superintendent typically includes time as a teacher, where many of the communication skills required for success are developed. Also common is time spent as a building-level administrator, where many of the delegating and prioritizing skills necessary for central office success are similarly honed. Regardless of whether time as a teacher or principal precedes the superintendency, the feeling of being occasionally overwhelmed and consistently humbled by the job is virtually universal among new superintendents.
Graduate school and an advanced degree or two are standard fare for most superintendents before ascending to that position. Despite the best intentions of virtually every program of study meant to prepare superintendents for their role, there is no better preparation than time served. The mistakes made, lessons learned, and improvement experienced as a superintendent is priceless and irreplaceable.
A brief examination of things not taught in graduate school can assist anyone who needs to understand the responsibilities of a superintendent of schools or a school principal. If scheduling and budgeting represent challenges for most new principals, the two items examined herein certainly qualify as equal challenges for superintendents.
3. Establishing Partnerships
New superintendents are initially very popular, with a "honeymoon" phase that can last for weeks, months, or longer. In the most respectful manner possible, taking stock of what has transpired in the recent past and learning from everyone as to the perceived strengths of a district and challenges faced and overcome is an especially wise way to spend the first many months as a superintendent. Before setting out to change a culture, learning about the culture that exists is the best way to exhibit the proper respect for everyone who works in a district.
It is during the halcyon honeymoon days that a new superintendent can establish the partnerships likely to ensure long-term success. Superintendents who are affable, avuncular, and accessible from the minute they land in the chair are those who succeed in improving the district they are honored to serve.
Partnerships with union leaders, local law enforcement, local political leaders, parent groups, the education foundation, local media, and local businesses all pay dividends for the district, and the degree to which the superintendent is front and center with many or all of these groups as "the face of the school district" is typically a surprise for a new superintendent. Embracing these opportunities to raise the district's profile and position it positively in the hearts and minds of the people in these groups and organizations is a central responsibility of the superintendent of schools
4. Crisis Response
Few people who serve as a superintendent of schools ever escape the job of responding to a crisis, whether an unexpected or untimely death, a natural disaster, or a breach in school security. Most who begin their time as a superintendent give little if any thought to this aspect of the job, but those who anticipate the need to communicate during or after a crisis and have a plan in mind or in place for such emergencies are better positioned to reassure people and establish order and comfort in a time of potential chaos.
Experienced district leaders are careful to keep the board president fully apprised of all events as an important initial step, sometimes before anyone else is informed or occasionally once law enforcement has been contacted. If a particular emergency requires an immediate response, and if that immediate response has been handled professionally and successfully, communicating with key personnel is an important and immediate next step.
Another aspect of crisis response that few new superintendents have ever handled directly is confronting the media when they make initial contact. It is precisely this situation that provides a compelling case for having a mutually respectful relationship with local media figures before a crisis occurs. A polite rebuff and a brief explanation as to the necessity of such a response is more easily delivered and more likely to suffice in the initial stages of an emergency situation than a simple "no comment."
The next item in this series will provide two additional things most principals wish they had learned in graduate school. School leadership can be both thrilling and lonely, and anticipating the things that have vexed others in the role can help anyone overcome challenges and succeed for their students and their schools.