May 8, 2017
45 MINUTES AND COUNTING!! Still on the phone, currently on hold AGAIN for yet another transfer! 6 different people, 6 times having to repeat myself because none of these people shared the information with each other, all just to explain WHY I'm being charged an additional $160 onto my #comcast internet bill!!! Only 2 people from that call knew what was happening to my bill or how to help!! Wtf man #customerservicefail #trainyouremployees #comcastdoesntgiveaf #totallyunecessary #wtfhappened