If you are sick of the understandable, embrace ambiguity

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If you are sick of the understandable, embrace ambiguity
oh divorced fathers and pizza crusts by mark halliday we're really in it now
What Does It Cost To Not Measure Understandability?
Let’s do some basic math, One agent takes approximately 80 calls per day. That is over 400 opportunities to turn customer calls into escalations per week. Can your organization afford to lose 400 customers each week due to one poor English-speaking agent? That equals 1,600 customers per month. Read more :- https://languatest.com/what-does-it-cost-to-not-measure-understandability/
Periscopic design this infographic for the Economic Policy Institute to make facts and figures tell a story. It is a great example of using interactive digital to tell a story that is interesting, understandable and share-worthy.
http://www.fastcodesign.com/1673103/infographic-why-the-rich-stay-rich#1
#infographic #interactivedigital #fastcompany #economicpolicy
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