i said this in discord but i think it's important to put here
there was no usability research done for this, at least from what i can see
like absolutely no interest checks were done at all or else I feel like they would have realized this is not feasible or at least the way they did it wasn't
none of the paterons mods knew, barely any fans knew (also there was a leak which makes a little worried for their website security)
what i think they needed was some user research before they did the launch. because all the feedback, the critism, the hate (yes even the hate) is the kinda of feedback that would SHOULD have been given BEFORE. during the production stages not NOW after the launch. it would have made everything a lot smoother for them
(by feedback i mean things like: users are interested in different tiers, users are think the price doesn't justify how much product they're getting with the service, users are confused due to misinformation, etc.)
and like testing and interest checks stuff like this would have been essential to make this launch have a better reaction from the fan base
more UX stuff below the cut but
TL:DR Watcher hire a UX designer please this would have solved all your problems OR JUST DO SOME USER TESTING NEXT TIME JESUS
my biggest thing is there's a lot of companies (big and small) that tend to make these types of big changes (whether it's to better their product, bring in more people, appeal to a new demographic, whatever their goal may be) but in the process they forget their core userbase (in this case Watcher's current audience) which are arguably the most important group to factor in company decisions bc they're the ones that are going to stay long term
idk if I'm making any sense but i hate seeing this trend of what's basically just picking up other companies "trending feature" (for example tiktok becoming popular and all other platforms adopting short form video content, Instagram/Snapchat stories becoming popular and other social media like WhatsApp and Twitter tried it too) only for the feature that originally made them appeally in the first place to fall to the wayside
and the ones who jumped on the trend aren't guaranteed to stay, and now you've lost your loyal userbase
and even tho Watcher didn't do exactly that it still kinda feels like they did u know? I'm certain (and hopeful) this will work out but the execution was just absolutely not it at all, and i wish there was more research done because it helped so much and they wouldn't be bombarded the way they were now
i get it this was something that may have been a long time coming but it is clear that it wasn't ready, both the product and your userbase. also the method of dropping was also absolutely not it
(also i am critiquing it because i want to buy it, i am fortunate enough to be in the position to do so but i won't forever and i know many who also can't and are understandably upset about it)
This is the result if you mix a sphere with wine glass. Etú Home created this surprisingly fascinating Spherical Wine Glass vases, that lift the heavy sphere shape like a balloon above the table. It is made with smoked glass, opaque glass, and regular glasss.
Mech Game conversation wip, wanting to make it feel a lil cramped since this takes place on a warship with very little space on it. I want to do a little more with the settings and such at the bottom so its not just white text on a black background.
There are no shortcuts to quality. Some things like Software Architecture and User Experience (UX) need systematic approach and sizeable efforts. Today, business is evolving faster than ever and mandates the solution to be relevant to the market on its arrival. So there are scenarios, which demands rapid turnaround of UX for an existing product or a new product concept (in the form of POC/MVP), e.g. trying out a brilliant App idea in the sea of millions of existing out there. Our UX team dealt with this challenge and crystallized on the approach that a full-blown UX process can be treated as a template. It’s analogous to a buffet where you pick only what you see best-fit in a given business context which will deliver value during crunch time. Here is a quick take on this proven hack, which is imperfect (but evolving) but still serves the purpose effectively. Any comments/thoughts are most welcome to evolve it further…
Read more at https://www.synerzip.com/blog/fast-lane-ux-templatizing-ux-faster-go-market/