Tonight I had one lady open up a tab with me. When you open up at tab, the bartenders hold onto the credit card and we give it back when when you’re ready to close out. Around 1:00, this lady goes up to the bartender to close out and they can’t find the card or the tab under the name she gave us. So for fifteen minutes she’s berating us, and blaming me because I’m the one who took her card in the first place and accusing me of taking her card. I know for a fact that I gave it to the bartender so we’re looking all around the bar and in trash cans for this tiny piece of plastic. She gets even angrier and finally the head bartender says “Look we don’t have a card for X” and I say “No. The tab is under Y. Check for that name.” He looks and sure enough we find the card. Lady signed her card with her boyfriend’s last name even though it was different from her legal name. Despite it being her mistake, she still blames us and doesn’t tip me