It is very apparent that the Royal Family has allowed William and Catherine to have the stereotypical middle-class life. Both are children of parents who worked. The now King Charles is an avowed workaholic. W&C are trying to give their kids more of a King George & Queen Elizabeth, the Queen Mother type of life in hopes that the issues the RF have faced with Andrew and Harry won't happen.
But there comes a time when W&C need to step up to the plate. This lifestyle was understandable when they were not the direct heirs. They are now. There has been some discussion whether ribbon cutting (the bread and butter of royal life) is as important as it once was. W&C don't put their behind the scenes work in the Court Circular. It's nice that they are trying to offer a more personal touch. UK citizens aren't paying £2 a person for behind the scenes.
The adage of having to be seen to be believed, whether in person or via video meeting, needs to be incorporated into W&C's work. They are the heirs to the throne. The UK royal model has always been different from other royal families. It is time, come September 2023, for W&C to step up their game. I've posited before, they are not getting paid to do passion projects. Their job is bread and butter engagements.