Developing Quality Maintenance. Step 2. Investigate the Processes where Defects Occur
Developing Quality Maintenance. Step 2. Investigate the Processes where Defects Occur
A QA matrix is a table that delineates how defects are being built into products under current conditions, in a process in which one wishes to assure quality.This matrix enables managers to see at a glance which processes are generating defects, which processes’ equipment and methods are faulty, and how these two are related. This step draws up a QA matrix (see Figure “Example of QA Matrix”)…
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