I'd rather be in outer space šø
Keni
trying on a metaphor
Aqua Utopiaļ½ęµ·ć®åŗć§čØę¶ćē“”ć
ojovivo
Show & Tell
šŖ¼
taylor price
art blog(derogatory)
sheepfilms
Misplaced Lens Cap
Sweet Seals For You, Always
KIROKAZE
cherry valley forever
@theartofmadeline
Not today Justin
hello vonnie
No title available
occasionally subtle
š
seen from United States
seen from Bangladesh
seen from United Kingdom
seen from United States
seen from Malaysia
seen from Singapore
seen from United States
seen from Peru
seen from United States
seen from Malaysia
seen from Italy
seen from Ireland
seen from United States
seen from United Kingdom
seen from Germany
seen from Germany
seen from United States
seen from United States
seen from Thailand
seen from South Africa
@tamingthequeue-blog
For this post weāre changing gears from our regular Podcast Spotlight, this time sharing with you the team that keeps things running behind the scenes. Our small but mighty Zencastr team is essential to keeping things running smoothly, answering your questions and helping spread the word about the s
āWe want to make the best tools in the world, and we want to do it for decades to come. Iāve been doing WordPress for 15 years, I want to do it the rest of my life.ā The last timeā¦
Interview with Matt Mullenweg (of Automattic) on the Recode Decode podcast.Ā Ā
Itās National Voter Registration Day!
We challenge you to show 5 friends how to register themselves to vote: Text WeAllVote to 97779 or go to whenweallvote.org to get started.
Good news, Tumblr.
National Voter Registration Day is here.
If you live in the U.S., please make sure to check your voter registration status. It only takes a minute or two. You deserve to be heard, and your vote is the most important way to make people listen.
I would have included Beyonce'sĀ āUpgrade Youā for sure!Ā
Credit to Erica Melzer, from the former Lady Loves Code blog, 2015
Itās alive! Customer service professionals envisioned their support queues as living creatures, and now theyāve come to life as fun illustrations.
Weāve made tremendous progress in support this year. Thanks to my incredibly talented team and some creative process changes, we have dramatically reduced our average time to first response and (even more importantly) we've been getting back to more and more customers within the hour. This is the metric I'm most focused on, as the Head of Support. We started the year responding to 4% of support tickets in an hour or less. Now, in September, we're getting back to 45% of our customers in under an hour. Looking forward, we're taking steps to get that number up to 70% by the end of the year and then weāll be looking to introduce live chat. Our customers expect and deserve timely help and we're making great strides toward providing that and more.
Everybody looooves talking about āscaleā these days. But how do you scale āgenuinely giving a crap about your customersā? We recently asked ourselves that hard question here at FullStory.
