My only means of communicating with my clients at work is through the means of the telephone. The only way I connect with them is through their voice. I learn so much about them in an extremely small amount of time. All I have to make observations about them from is how they answer questions, their tone of voice, what they talk about, and how they speak to me. Usually by the end of my conversation with them I feel comfortable talking with them and them with me and I have a few observations about them that I made during our conversation.
Something that was truly significant to me was that after talking to an individual for almost twenty minutes I did not know their race. I find out their race towards the end of our conversation. Personally, race does not usually mean anything to me. It is an ongoing practice of mine to not let race be at the forefront of getting to know a person. However, a person’s interests is. As I am working with my clients I try to figure out their interests before they tell me. I am usually very good at profiling most of my clients.It’s a fun game for me to play to see how well I can profile a person through the conversation they make.
However, I realized quickly, when I tried to guess a person’s race I was almost always wrong!This was surprising to me, as I thought I would be able to guess people’s race pretty accurately from their use of language and what demo-graphical area they came from.
I could not. I was the worst at guessing a person’s race. So bad to the point that I try not to even guess anymore. I was so surprised to know that I could not hear a person’s race from their voice. Typing that out makes me really see how ignorant I was about it. What even made me think I could in the first place? This realization was refreshing and encouraging to me. It reminded me that we as people do not stick to a certain criteria or set of guidelines. We are creatures of genetics yes, but we are also creatures of our ever-changing environments, we leave and take pieces of us everywhere we go. A voice cannot tell me the race or the ethnic background of which it belongs to. A voice; speech, is not tied to race, it is tied to where a person has traveled, lived, who they have been friends with, the neighborhoods they have frequented and lived in.
This learning has made me very happy to know. It makes me want to create an entire assignment in which my students can only connect with other students via by voice or through writing, no visual contact. I would like to create something that will be from the school of social studies and it could be my students own social learning experiment. I want to be able to teach my students that we cannot constrain are thoughts about others based upon assumptions or general profiling, by doing that we are putting limitations on other people and casting ignorant schools of thought over ourselves.
Thanks Alexander Graham Bell for the humbling lesson! <3










