Patient Interview with Rachel
By Francesca D’Ovidio
What is your name, age, and where do you live?
Rachel is 34 years old. She was born and raised in Hawaii. She graduated from University of Hawaii at Manoa in 2009 and because of the competitive market, had difficulty finding a job right away. Rachel traveled to Washington DC before settling in New York City, where she has lived for the past 10 years.
What is your job?
Rachel is a bartender in New York City, living off of $35,000 a year. However, because of the Coronavirus pandemic, she was unemployed for five months. Currently, there is no steady work for her because of the instability in maintaining restaurants and bars open with the high number of Coronavirus cases.
What do you enjoy (hobbies)?
Rachel is an outdoorsy person; she enjoys hiking and running half marathons.
When were you first introduced to the Breast Treatment Task Force?
After finding a lump in her breast that had doubled in size over the course of three months, Rachel booked a sonogram and a mammogram. However, upon arrival she discovered that her copay was $8,000, leaving her no choice but to leave the facility without treatment. Rachel is at high risk for cancer, her mother passed away at the age of 55 from aggressive breast cancer. Because of her family history, receiving basic preventative care was even more important for Rachel and her health. Rachel’s father then started doing research online for programs that help women with similar jobs and incomes as her and found the Breast Treatment Task Force.
What procedures did you receive? At what facilities(s)?
Through BTTF, Rachel was able to do a sonogram, baseline mammogram, and a sonogram guided biopsy at Lenox Hill radiology.
How did it feel knowing your services would be covered?
Rachel recalls feeling as though she had won the lottery. Being able to receive preventative care without any financial burden felt like a weight off of her shoulders. If it was not for the BTTF team, Rachel admits she probably would have risked it and not have gotten the preventative treatment, potentially putting her life in danger.
How did the BTTF team support you?
“They were amazing”, Rachel remarks; all of the appointments were scheduled by the BTTF, making the experience as stress free as possible. She refers to Janice Zaballero, the executive director, as her “guardian angel” through the whole process, being by her side every step of the way.
What do you wish more people knew about getting diagnostic care without insurance?
Rachel wishes more people knew about the variety of healthcare programs tailored to different people’s circumstances.
How has access to breast care made a difference in your life?
Aside from the financial relief and reassurance of her health, receiving breast treatment gave Rachel hope. Researching all of the breast treatment programs made her optimistic for women in the future. Knowing that there are organizations who are fighting to help those who are ignored by the American healthcare system made Rachel want to be a part of the fight as well.
Because Rachel is under the age of 40, she is not eligible to receive free cancer screening and diagnostics from the state, leaving her with few possibilities to receive the treatment without going into debt. The Breast Treatment Task Force was founded on the belief that all individuals should have access to breast cancer treatment, and has worked to help women who have fallen between the cracks of the healthcare system to climb back up and receive the proper treatment they deserve. Because of women like Rachel, our medical partners have decided to continue to offer BTTF’s price-scale model for breast cancer screening and diagnostic services even beyond the duration of the BTTF. If you want to receive low cost or free services from our medical partners, which include CP Advanced Imaging, Bay Ridge Medical Imaging, Lenox Hill Radiology and Richmond University Medical Center, please contact Lorraine at 917-979-4646.












