Human Centered Design
In the 21st century, most aspects of our lives are digitized and using technology is ingrained into our day to day lives. Websites and apps are used practically everyday and are redesigned consistently for user friendliness, especially web design for online grocery service Instacart. Instacart’s website is well known for its design tailored for the visually impaired and is an excellent example of human centred design.
The founders of Instacart noticed that the blind and visually impaired favored using their service so their website was redesigned to better accommodate their consumer. Within each grocery department, product options are well defined for readability. Increasing product quantities is present in the main interface instead of the cart for ease of use. The interface has a strategic color selection and utilizes color contrast to better help those with visual impairments.
I found this article interesting as I didn’t know that those with visual impairments were taken into account when designing a website. I also researched what features of a website could better help those with visual impairments which include: contrast, color choice, and using enlarged text. I also think that human centered design is one of the most important aspects to designing because everything we make is meant to be consumed by people. So, having the end user in mind and taking into consideration how the consumer with receive and utilize the product is an important factor to designing.
Human centered design requires out of the box thinking that leads to creative solutions that wouldn’t come about through traditional design methods. Design involves solving a problem and having the end user in mind helps to better solve that problem. When the end user is kept in mind, products are designed better and companies that utilize human centered design flourish more than their counterparts.
IDEO is a design firm well known for its human centered design tactics and they have even created their own process for design. They begin their processes by observing the user to understand how they product gets used by the public and to better design a product. Then, they try to understand the end user experience. Both sets of information are used to create solutions and better design for others in a six step process: observation, ideation, rapid prototyping, user feedback, iteration and implementation. Human-centered design is all about building empathy with the people you’re designing for, generating tons of ideas; building prototypes, and sharing what you’ve made with the people you’re designing for.
From their “Field Guide to Human Centered Design” the IDEO team stated “When you understand the people you’re trying to reach—and then design from their perspective—not only will you arrive at unexpected answers, but you’ll come up with ideas that they’ll embrace.” That is the main idea of human centered design. IDEO understands that if they can experience what the user experiences they can use that to fuel design solutions. Good design doesn’t always have to involve the best ideas or best technology but as the most helpful to others.












