Australian Hotels Association

[ahawaaus]

RSA training: what’s involved?

The Responsible Service of Alcohol (RSA) certificate is a requirement for anyone who works in licensed premises and is involved in the serving of alcohol. The training covers a wide range of topics, from alcohol and the law through to dealing with intoxicated patrons. This article explains more about what to expect when completing RSA training and why it is important.

RSA training teaches hospitality professionals how to serve alcohol while complying with State and Federal alcohol laws. It is important that everyone working in the industry understands the best practices for serving and selling alcohol – this will result in a healthier drinking culture in Australia and keep our night venues safe.

RSA training has traditionally been conducted in a classroom setting, however increasingly students are completing the course online. This course is usually completed in around 5-6 hours, and your certificate is often available immediately.

The RSA Course will often start by explaining the duty of care that people working with alcohol have. When serving alcohol, staff needs to use their judgment and refuse service to someone who appears intoxicated. This could prevent them getting in a fight later or driving home drunk.

Harm minimization is another topic covered in the RSA. This topic will discuss issues such as using measuring devices to pour standard drinks, in order to prevent patrons from drinking more than they intended to.

The course will then discuss the people who you must not serve or sell alcohol to. This includes people who are underage and people who are already drunk. As part of this, you will be taught how to observe the physical and social effects of alcohol in order to identify when a person is drunk.

The RSA is a qualification that will allow you to work in a wide range of workplaces and is expected by most employers in the hospitality industry today.

Wendy King has been working in the hospitality industry for over 30 years and has forged a highly successful career managing top bars and restaurants. Nowadays she contributes to the development of the next generation of hospitality professionals by creating and running online RSA training, training students for their RSA certificate in tertiary institutions, and offering advice and guidance to teachers in the development of their own RSA training and education programs. She also loves to travel and hopes to one day publish a tell-all book that takes readers behind the scenes of the hospitality industry. 

[ahawaaus]

The RSA Certificate – Giving You The Edge While Travelling Australia

The Responsible Service of Alcohol (RSA) certificate plays an important part in keeping our bars, nightclubs and restaurants safe and enjoyable places to be. Intoxicated customers can cause damage to venues, staff and customers, as well as themselves, so it is important for anyone who serves alcohol to complete this training.

Working in the hospitality industry is a popular choice for many young people, especially those who are travelling. The RSA certificate is the perfect qualification for travelers looking for hospitality work in Australia, and it’s a requirement by law that anyone serving or working with alcohol has this certificate – for example, waiters, bar staff and liquor store workers. 

The Internet has made it quite simple to obtain an RSA certificate, as training is now offered online and can be completed in a matter of hours. Training is also available in classrooms for those who prefer, and this is usually done at TAFE colleges. The cost of the course is usually very affordable.

While each Australian state has its own liquor laws, most states accept a nationally recognized RSA certificate. It is important to double check this and make sure you’re completing the correct course for the state you want to work in, especially if you are completing the course online.

The RSA certificate teaches you how to identify when a person is intoxicated, what to do if minors attempt to purchase alcohol, and how to handle dangerous situations. The course also teaches you about alcohol itself, showing you standard serving sizes and discussing the alcohol contents of various different spirits, wines and beers. You might also get to make your own cocktails!

Having the Rsa Online Course on your resume gives you the edge over other job applicants and could be the difference between you getting the job or not. It gives you real world skills that you will use in your hospitality role and beyond. 

 Wendy King has been working in the hospitality industry for over 30 years and has forged a highly successful career managing top bars and restaurants. Nowadays she contributes to the development of the next generation of hospitality professionals by creating and running online RSA training, training students for their RSA certificate in tertiary institutions, and offering advice and guidance to teachers in the development of their own RSA training and education programs. She also loves to travel and hopes to one day publish a tell-all book that takes readers behind the scenes of the hospitality industry. 

[ahawaaus]

What To Expect When Completing Your RSA certificate

The Responsible Service of Alcohol (RSA) certificate is a requirement for anyone who works in licensed premises and is involved in the serving of alcohol. The RSA Training teaches participants the safest and best practices when serving patrons, including when to stop serving alcohol and duty of care. This training is increasing in popularity as bars, clubs and restaurants open later into the night, and as more young people take up work in licensed venues.

To serve alcohol, a venue must possess a liquor license and all members of the alcohol-serving staff must successfully complete RSA Training. This gives them the skills and knowledge they need to deal with the various situations that can arise when serving alcohol. Many people find working in licensed venues to be a lot of fun, but there are also some serious incidents that can occur and staff needs to be trained and prepared. 

There are a wide range of topics covered when training for the RSA, including the law as it relates to alcohol, how to deal with minors, handling difficult and intoxicated customers, how to know when someone has had too much to drink and refuse further service, and facts about alcohol such as alcohol percentage in various drinks and correct standard serve sizes.

RSA Training is often completed in a range of different formats. It can be conducted in a classroom environment face to face, or students can learn and be tested online. This allows a range of different learning styles to be catered to. The duration of the course can vary depending on the intensity and whether it is face to face or RSA Online, and generally ranges from 3 hours to a week or two. RSA Training is a short course that is available for almost anyone to take part in. Not all states or institutions offer the course RSA online; study format is generally up to the individual.

RSA participants can only receive training from a nationally recognized institute, and the RSA course is based on a national unit of competency called Provide Responsible Service of Alcohol (SITHFAB201). Although this is a national qualification, each individual state has its own liquor laws and the course may be slightly different from state to state to keep in line with those laws.

The RSA course also covers the issue of drinking and driving, and explains that servers have a duty of care and a community responsibility to ensure that the person does not become highly intoxicated at their venue. It is important to have an understanding of the way alcohol affects people differently based on size, age, gender and the amount of food previously consumed. Students will also learn how to complete an incident diary if incidents involving intoxicated patrons do occur.

RSA Training is an excellent qualification to possess, especially for young workers just getting started in the industry – it is a qualification that can help set them apart from other candidates when applying for work, and ensures they have a sound knowledge of how to serve alcohol in a responsible manner.